Terms

Terms & Conditions Last Updated: June 2026 Welcome to Tailors Market Online. These Terms & Conditions govern your access to and use of our website, products, and services. By creating an account, placing an order, or using this website, you agree to be bound by these Terms. 1. About Tailors Market Online Tailors Market Online is an ecommerce platform that offers fabrics, tailoring supplies, sewing tools, accessories, equipment, and related products for customers across Ghana and other supported regions. 2. Eligibility By using this website, you confirm that: • You are at least 18 years old or have permission from a parent or legal guardian. • The information you provide is accurate and complete. • You will use the website in accordance with applicable laws and regulations. 3. Customer Accounts To access certain features, you may create an account. You are responsible for: • Maintaining the confidentiality of your account credentials. • Keeping your account information accurate and up to date. • All activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent, abusive, or unlawful activities. 4. Product Information We make every reasonable effort to ensure that product descriptions, specifications, images, and pricing are accurate. However: • Product images are provided for illustration purposes. • Colors and appearances may vary depending on screen settings. • Minor variations in materials, packaging, or product presentation may occur. 5. Orders All orders placed through the website are subject to acceptance and product availability. We reserve the right to: • Refuse or cancel any order. • Limit quantities purchased. • Cancel orders suspected of fraud or unauthorized activity. • Correct obvious technical, pricing, or listing errors. If an order cannot be fulfilled, we will notify the customer and provide an appropriate resolution. 6. Pricing and Payments All prices displayed on the website are listed in Ghana Cedis (GHS) unless otherwise stated. Payments are processed through approved payment providers. By placing an order, you confirm that: • You are authorized to use the selected payment method. • The payment information provided is accurate. • You agree to pay the full amount displayed during checkout. We reserve the right to correct obvious pricing errors that may occur due to technical or administrative mistakes. 7. Shipping and Delivery Delivery times provided on the website are estimates only. Delivery schedules may be affected by: • Courier delays • Public holidays • Weather conditions • Events beyond our reasonable control Customers are responsible for providing accurate shipping information. Additional delivery charges may apply where redelivery is required due to incorrect address information. 8. Returns and Refunds Returns and refunds are governed by our Refund & Return Policy. Customers should review that policy before placing an order. Approval of returns and refunds is subject to compliance with the conditions stated in that policy. 9. Acceptable Use When using this website, you agree not to: • Attempt unauthorized access to any account, server, database, or system. • Interfere with the security or operation of the website. • Use automated tools to scrape, harvest, or extract website data without authorization. • Engage in fraudulent transactions or payment activities. • Use the website for unlawful purposes. 10. Intellectual Property All content available on Tailors Market Online, including but not limited to: • Logos • Branding • Product photographs • Text • Graphics • Designs • Website content is the property of Tailors Market Online or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission. 11. Limitation of Liability To the maximum extent permitted by law, Tailors Market Online shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website, products, or services. Our total liability relating to any order shall not exceed the amount paid by the customer for that order. 12. Privacy Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. 13. Changes to These Terms We may update these Terms & Conditions from time to time. Any updates will become effective immediately upon publication on the website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms. 14. Contact Us For questions regarding these Terms & Conditions, orders, or our services, please contact us through the Contact page available on the website. By using Tailors Market Online, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.